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Revenue Management Transformation Analyst
Location: Hybrid - at least 3 days at VHQ, Crawley
Hours: Full Time, 37.5 hours per week. Monday to Friday
Contract Type: Permanent
Salary: Competitive
Closing Date: 27th November 2025
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
As a Transformation Analyst, you will play a pivotal role in driving PRM transformation initiatives by conducting thorough analysis to identify and evaluate opportunities for change. Your insights will help shape technical solutions that support project delivery, and you’ll be responsible for developing and managing testing plans to ensure a smooth transition into business-as-usual operations. With a strong focus on outcomes, you’ll use your influencing, negotiation, and communication skills to challenge existing setups and promote efficient, innovative approaches.
In addition to solution development, you’ll coordinate project activities, ensuring that actions are clearly documented, tracked, and completed within deadlines. You’ll also prepare inputs and updates for the Commercial Retailing forum, providing clear and concise reporting on risks, issues, and progress to keep stakeholders informed and aligned.
- Assess technical set ups, and create innovative solutions by capturing requirements, working with technical teams, and supporting designs.
- Create and manage testing plans, document outcomes, and ensure smooth handover to BAU teams including training material.
- Monitor project progress, track actions, and chase updates to ensure timely delivery against agreed plans.
- Prepare and present updates for the Commercial Retailing forum, providing clear insight on risks, actions, and outcomes.
- Capture lessons learned and contribute to the development of transformation playbooks and best practices.
Are you someone that thrives from driving transformation through sharp analysis, creative problem-solving, and seamless project coordination?
In addition to the above, we’d love for you to demonstrate the following:
- Proven ability to assess technical setups, capture requirements, and evaluate opportunities for change to support transformation initiatives.
- Demonstrated capability in developing and managing testing plans, documenting outcomes, and ensuring smooth handover to BAU teams, including preparation of training materials.
- Ability to monitor project progress, track actions, and ensure timely delivery against agreed plans.
- Skilled in preparing and presenting updates to forums such as the Commercial Retailing forum, with clear insight on risks, actions, and outcomes.
- Experience in capturing lessons learned and contributing to transformation playbooks and best practices, with a focus on challenging existing setups and driving efficient, innovative solutions.
If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.
At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here